Frequently Asked Questions

Welcome to the FAQs section of our website. we advise you to go through the FAQs to see if your question has already been asked by another person. New questions are welcomed

sales questions
Do you offer transport to customers and at how much?

we offer free transport countrywide

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morning,what is the minimum order quantity for your products for delivery in kakamega? email

We don't have any minimum order at the factory

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Are you a distributor or factory?

We are a factory, specialized in producing all kinds of roofing materials from
our production facility in Kenya. You are welcome to visit our factory

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How can I visit your Outlet?
Opened from 8 AM to 6 PM (Monday – Saturday).

1. Mombasa Road, Sabaki, Past Mlolongo

2. Kitengela Town Opposite Naivas Supermarket.

3. KISII Town. Ouru Power Building, Along Kisii Kisumu Highway, opposite KCB west.

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How can I trust you?

As for the quality, KEBS and KIPI certifications have been achieved. For our
innovations on the products, we are Trade Assurance Manufacturer; our customers are
covered on a fade free warranty and pre-shipment product quality. Trade with confidence!

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How long have you been in the Market?

We have been in the market since 2005 as roofing experts and now the leading
manufacturers of roofing products in Kenya.

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What is the difference between ROYAL MABATI and your competitors?

Quality and durability. We do free delivery immediately after payment and special
order measurements are produced immediately compared to our competitors who deliver
within 2 to 3 weeks. Our Products have Aluminium and Zinc to prevent corrosion compared to
poor quality mabati from Chinese importers that fade so fast.

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How can you prove your products are the best compared to your competitors?

Royal Mabati quality and durability is voted the best by KEBS.

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In case they fade, can you change?

We guarantee you 15 years fade free warranty on Matte Finish products. When used
on normal condition, we will change immediately and give you new products. Corrosion is
dependent on the weather in your location.

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Are your products local or imported?

Royal Mabati manufactures its products. We Galvanize the Aluminium raw materialswith a Continuous Galvanizing Line (CGL), Zinc coating is applied before double front and back colour coating in Mombasa and finally profiling is done in our factory here at Athi River along Mombasa road.

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Do you give a written warranty?

Our products are stamped with ‘WARRANTY’ at the back and of course we will issue a genuine invoice. Make sure the products are stamped with Royal Mabati Mark of Quality at the back.

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Do you have outlets?

Yes, we have outlets in Nakuru Town and Kisii Town (Along Kisii - Kisumu Road next to Nakumatt). We currently deliver countrywide and plans are ongoing to have outlets across the county.

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Can someone pay by installments?

Our clients can pay at their own convenience and clear before delivery. Failing to Plan is Planning to Fail. Purchase your roofing material as early as possible to prevent last minute rush and changes in prices. We will deliver on your request.

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What is the mode of payment?

We accept payments by Cash, Bank, Credit/Debit cards and PayPal.

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Who are the owners of Royal Mabati?

We are a Limited Company with a board of directors. For Kenya by Kenyans!

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Products quality questions
what is aluzinc?

Galvanized Steel uses a Zinc coating to protect the steel, while Zincalume® uses both Zinc and Aluminum. Zincalume® has proved to be a much more durable product, with steel lasting 6 to 9 times longer when compared to standard galvanized products. royal mabati mabati are zincalume

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Do you offer product warranty?

royal mabati offers 15years fade free warranty

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Ask a new questions and remember to include your name,email and location